Customer = Flower

Treat your customer like a flower @ iddy biddy, St Kilda. That is interesting, and I like it. So I am going to write a post on this Cafe first, rather than another five stars Fine Dining Restaurant in Sydney.

As long as  you step into this cafe you can feel “it’s interesting n fun”, they have wooden tables, and chairs. But also, a few coin game machines and sofa.

Their menu is pretty normal, but it was put in a children story book, so when you flip over the menu, story is going to start.

It is good for a group of people hanging out at night and have drinks.

The shop owner is pretty approachable to customers. She told a waitress “treat your costumers like a flower, as soon as they sit down”.

hmmm…it’s pretty straigh forward, and I can picture what a flower needs.

Sunlight, water, air and may be attention as well.

Attention to your client is the most important thing to be considered as a designer.

We talk about concept, budget, design, and other technical stuff. But how about the clients?

And what the clients really care about?? money?? Not exactly, well…depends on the brand.

No one would dare mention money at the first place but the customers, because customers bring money.

Timothy Prestero said “There’s no such thing as a dumb user. … There are only dumb products.”

Let’s start thinking who is our customers and what they need.